Blackboard 9 Known Issues and Work Arounds
| Area |
Issue |
Resolution/Work Around |
| General |
Issues with Internet Explorer 8 and Blackboard |
Using Internet Explorer 8 with Blackboard will cause problems for students attempting to submit tests or use the file upload feature. To avoid these issues it is suggested to use Mozilla Firefox http://www.mozilla.com/en-US/firefox/ie.html or change to the “compatibility mode” in IE8 (Tools > Compatibility View Settings > Check 'Display all websites in Compatibility View' > Close. You will need to close IE8 and reopen the browser before the change takes effect.) |
| General |
When in the Contact area the breadcrumb trail shows "Resources" and "Assessment Tools Workshop Presentation" - neither of these links are located in the course. When users click on the breadcrumb they are taken to those areas located in the Blackboard Faculty Forum. |
No known workaround - pending Blackboard solution. |
| General |
Color choices do not “apply” in the content area. |
No known workaround - pending Blackboard solution. |
| General |
Some notification modules are not synchronized to real time. |
No known workaround - pending Blackboard solution. |
| Announcements |
Instructors using a non-English language set may not be able to create a new Announcement and receive an error message when setting dates. |
Make sure your Start and End dates are correct. |
| Discussion Board |
Student replies do not appear when posted via email. |
Pending Blackboard solution. Do not reply through email. |
| Discussion Board |
Content added by students using the html view (i.e., code to embed a YouTube video) does not display. The instructor, however, is able to do so without problem. |
No known workaround - pending Blackboard solution. |
| Faculty Information |
When trying to separate paragraphs in the Notes area of the Contact information the text appears fine except when you hit submit there are no paragraph separations. |
Enhancement request has been submitted to Blackboard. Currently you are only able to add plain text in the Notes area. |
| Visual Text Box Editor |
Text generated in the Text Box Editor does not keep the formatting. |
No known workaround - pending Blackboard solution. |
